F.A.Q.-Frequently Asked Questions

Are all shoes authentic? 

All shoes are guaranteed to be 100% authentic. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.

Do you buy shoes?

Yes, we will buy your shoes directly from you for a REASONABLE price. Please email us at sales@sneakerbrokers.com with items for sale and we will offer you a quote. 

 Do you trade shoes?

We trade if the offer is reasonable. When trading, we need to BENEFIT or we'd rather make a sale. Email us your offers. 

Are all shoes wearable?

Shoes over 7 years old are not guaranteed suitable for wear. Wear at your own risk. 

What forms of payment do you accept? 

We process all payments via Paypal. If you do not have a paypal account, you can still check out via Paypal as a guest using your Credit or Debit Card. (Visa, Mastercard,American Express,Discover)

What is your return policy? 

All sales are final. No refunds, no exchanges unless wrong item is sent.

How long does it take for items to arrive? 

All orders are shipped within 24-48 hours of order being place excluding weekends or Holidays.  All items are shipped via USPS Priority Mail and arrive within 2 to 3 business days of order being shipped depending where you live. 

Do you ship international? 

WE DO NOT. 

How much does shipping cost? 

We ship for FREE NATIONWIDE via USPS Priority Mail on all orders!

Do I get a tracking number? 

The email address you used via Pay Pal will automatically get sent a tracking number after your product has been processed for mailing.

Do you have a physical store? 

NO. All of our products are listed for sale via our website and ebay store.

How you I contact you with a request/question/issue?

Please email us directly at sales@sneakerbrokers.com.